This privacy policy is applicable between you (the user of this website) and
Denham Crescent, the owner and provider of this website. Denham Crescent takes the privacy of your information with complete care and seriousness.
This privacy policy is applicable to all the data collected by us or provided by you in relation to the use of this website. Please read the privacy policy carefully and alongside addition to the Terms and Conditions.
1. Who We Are & How to Contact Us
Denham Crescent Ltd (“we”, “us”, “our”) is the data controller for personal data collected via this website. You can contact us at:
Email:
projects@denhamcrescent.co.uk
Phone
: 0203 291 1786
Registered address:
218 Merton High Street, Wimbledon, SW19 1AU
If you have questions about this policy or how we use your data, please contact us using the above details.
2. What Personal Data We Collect
We may collect the following categories of personal data when you use our website or contact us:
Contact information: name, email address, phone number, postal address (if provided)
Project information: details you supply about your building project (e.g. property address, project type, requirements)
Technical and usage data: such as IP address, browser type, device used, typically collected automatically via standard website analytics (if enabled) or via cookies (if used)
We only collect data you voluntarily provide (e.g. via contact or quote request forms).
3. Why We Collect Your Data & Legal Basis
We process your personal data for the following purposes:
To respond to your enquiries, provide quotations, and manage building or renovation projects (legal basis: contract / legitimate interest)
To carry out communications about your project (calls, emails, messages) (legal basis: contract / consent)
To manage our website and services, including improving user experience and security (legal basis: legitimate interest)
We will not use your data for purposes beyond those stated without first obtaining your consent.
4. How We Store and Protect Your Data
We store personal data securely using industry-standard measures. Access is restricted to authorised staff only. We retain enquiry/project data for as long as reasonably necessary, typically until the project completes or for record-keeping, whichever is longer.
We do not sell, rent or share your personal data with third parties unless required for project fulfilment (e.g. subcontractors, regulatory compliance), and only with your prior approval where required.
5. Your Rights under Data Protection Law
Under UK data protection law you have the following rights:
Right to access the personal data we hold about you
Right to correct (rectify) inaccurate or incomplete data
Right to request deletion of your data (“right to be forgotten”), subject to any legal or regulatory retention obligations
Right to restrict or object to processing under certain circumstances
Right to data portability (for data provided electronically)
Right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us using the contact details given above.
6. Cookies and Third-Party Services
Our website may use cookies or third-party analytics tools to improve your browsing experience (e.g. tracking site visits, performance). These may collect non-identifying technical data (e.g. IP address, page views).
If we use cookies or analytics, a cookie notice will appear when you first visit, giving the option to accept or decline. You can control or delete cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this policy from time to time (e.g. to reflect changes in legislation or our data practices). The “Last updated” date at the top will change accordingly. We encourage you to check this page periodically for updates.
8. Your Consent
By using this website, contacting us, or submitting data via our contact forms, you agree to the collection and use of your personal data as described in this Privacy Policy.
